Skip to main content

How to add DNS records on purchased domain

For domains purchased on Short.io, you can add the following types of DNS records:

  • TXT - text records which can hold information about a server, network, data center, or other accounting details. These records allow you to verify the ownership of the domain

  • MX - Mail eXchange records used for routing emails to specified mail servers

How to add DNS records

  1. Sign in to your Short.io account.

  2. Navigate to the Domain settings and click on DNS records:

    Domain Settings DNS records page with Add Record button

  3. Click on Add record.

  4. In the next dialog you can:

    • select the type of record: TXT or MX

    • leave the preset @ in the Name field for the root domain (zone apex) or enter a string of your choice to create records for subdomains/specific services within your domain

    • enter a name for the record in the Value field. In case of an MX record, you can specify the 'priority' (or preference which server to try first) as a number in the following format: <**_priority-number_**\>space<**_name-of-the-mailhost_**\>, for example, 10 mailhost1.example.com

    • specify the TTL (Time To Live) parameter

      _Two example_s:

    New TXT DNS record form with Name, Value, and TTL fields

    New MX DNS record form with priority and mail host values

  5. Click on Add to complete the action.

The record is added to the domain:

DNS records table showing added TXT and MX records

Approximately 30 minutes later, you can verify whether the record has propagated successfully by using a DNS propagation checker service:

DNS propagation checker showing successful TXT record propagation

​How to delete a record

  1. Sign in to your Short.io account.

  2. Navigate to the Domain settings and click on DNS records:

    DNS records page with delete icon highlighted next to a record

  3. Click on next to the DNS record which you want to delete.

  4. When prompted "Are you sure you want to remove this <record-type> record with **<name**\> and <**value**\>?", click on Delete:

    Confirmation dialog to remove TXT record with Delete button

The record is removed from the list.