Manage Your Account

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To change and verify your email address, follow these steps:

You can update your password at any time by following the steps below:

In case you forgot your Short.io password, follow the steps below to create a new one:

You can edit your username as follows:

To upload an avatar

Users with admin rights can add credit card numbers or payment methods to their Organization's settings.

To remove a credit card or payment method

Users with admin rights can add or edit their Organization's billing information to receive invoices with company name and address.

If you want to add or change your billing address, please send a request to the Short.io support team.

You can access the specifics of your Short.io invoices and download the documents in PDF format by following these steps.

In case Short.io has provided you with a personal discount code, you can apply it to get your price reduction.

You can set a default rule for slug generation. The options from which to choose include:

You can set the default rule for redirection for all your domains. The available choices consist of:

You can set a default cloacking for all the links you shorten as follows:

At times, it may be necessary to assign the team ownership to a user who has a suitable pricing plan or simply to another member of the team.

Short.io uses a local time zone set on your PC. However, here are some essential features that you might miss out.

Each pricing plan has limits for the number of created links and domains:

You can cancel you current Short.io trial or subscription at any time by downgrading to the Free plan.

You can delete/deactivate your Short.io account at any time. Your personal information, domains and links will be permanently removed.

In order to use our free subdomains, you will need to add and verify your phone number in the Organization's settings.