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What is a service account

Overview

Service accounts are designed to avoid issues that can arise when team members change. If an API key is created under a personal user account, it may become unavailable when that person leaves the company. To address similar situations, Short.io introduces a special type of user which team owners can create, assign to particular teams and designate with one of three roles: Admin, User, or Read-only.

Note

Service accounts are intended exclusively for programmatic API access. They cannot sign in to the Short.io interface using a username and password.


Where to find service accounts

Service accounts are located in the Teams section of the Settings menu.


Managing service accounts

Creating a service account

To create a service account, follow these steps:

  1. From the Dashboard's left panel select Settings->Teams.

  2. Click on a team to open it or create a new one:

  3. From the team's Members section, click the Add new member button and select Add service account:

  4. In the Add service account dialog box, you can:

  5. Confirm.

The service account will be created and added to the team.


Editing a service account

To edit a service account, follow these steps:

  1. Navigate to the team to which the service account belongs.

  2. Locate the service account to be edited and click the more options icon:

  3. Select Edit member.

  4. In the dialog box, you can only:

  5. Confirm.

The service account will be updated.


Deleting a service account

To delete a service account, follow these steps:

  1. Navigate to the team to which the service account belongs.

  2. Locate the service account to be removed and click the more options icon:

  3. Select Delete member.

  4. When prompted, confirm the deletion.

The service account will be removed from the team.